DeviceLock DLP: ‘Collecting data from failed The RPC server is unavailable (1722) error in Server Log’

Description

DeviceLock Enterprise Server is unable to collect data from remote computers, returning the “Collecting data from <computer name> failed – The RPC Server is unavailable” error found in Server Log.

Comments

The error indicates severe problems in RPC communication between DeviceLock Server and DeviceLock Service. It may also indicate that the account used to run DeviceLock Enterprise Server does not have administrative privileges on the remote computer, where the server is collecting from.