Acronis True Image 2015: Unable to Browse Backups of Network Shares in Cloud Storage from Mobile Devices

This article applies to:

• Acronis True Image 2015

Symptoms

1. You have created a backup of network share to Acronis Cloud Storage with you Acronis True Image 2015 for Windows or Mac.
2. You cannot see contents of shares when browsing Cloud storage with your Acronis True Image for Android or iOS

Cause

This is a known issue and it will be fixed in the next updates.

Solution

As a workaround you can browse your network share via web restore page: