This article applies to:
- Acronis True Image 2015
Symptoms
- You are trying to move license from one computer to another.
- After pressing Move license button, it becomes grayed out; window is not closed and product is not activated.
Cause
This is a known issue. Moving license does not work if destination machine's name has symbols different from standard Latin alphabet and numbers, (e.g. letters with diacritical marks, umlauts, non-Latin symbols, etc.).