DeviceLock DLP: How to control shadowing of specific file types
DescriptionThis article contains information on how to allow/deny shadowing of the specific file types.How-toBefore you can use Content-Aware Rules for shadow copy operations, you must turn on...
View ArticleDeviceLock DLP: Installation of DeviceLock Service via Group Policy fails...
DescriptionInstallation of DeviceLock Service via Group Policy fails returning "The installation source for this product is not available. Verify that the source exists and that you can access it....
View ArticleDeviceLock DLP: ‘The account name is invalid or does not exist, or the...
DescriptionThe installation of DeviceLock Content Security Server interrupts with ‘The account name is invalid or does not exist, or the password is invalid for the account name specified (1057)’ error...
View ArticleDeviceLock DLP: Configuration - Maintaining a Rapidly Growing SQL Database
DescriptionSQL database is growing rapidly, occupying a large pile of available space.CommentsStoring shadow files in SQL Server makes the SQL database growing exponentially.Recommendations1. Store...
View ArticleDeviceLock DLP: Resolved - Devices Permissions list is empty or is missing...
DescriptionAfter upgrading to DeviceLock version 8.0/8.1 the list of Permissions for devices does not show some devices, or all of them in DL Management Console, Group policy editor, DL Service...
View ArticleDeviceLock DLP: Configuration - Resolving System Log Message (7028)
Description'The DeviceLock registry key denied access to SYSTEM account programs so the Service Control Manager took ownership of the Registry key (7028)' error logged in System Log.CommentsThe error...
View ArticleDeviceLock DLP: ‘Select permission denied on object 'name', database 'name',...
DescriptionSQL Server connection configuration returns ‘Select permission denied on object 'name', database 'name', schema 'name'’ error either during the installation of DeviceLock Enterprise Server,...
View ArticleDeviceLock DLP: Windows 7 clients not sending data to DeviceLock Enterprise...
DescriptionDeviceLock Enterprise Server logs contain no information received from the client computers with Windows 7 OS installed, while Windows XP computers with the same data transfer configuration...
View ArticleDeviceLock DLP: Configuration - Resolving Lack of Audit Log Data Due to...
DescriptionWhen connected to client via DeviceLock Management Console, the Audit Log Viewer module displays no new records, or is empty. Scanning a computer with 'Audit Log Viewer' plug-in of...
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Acronis Cyber Protect Cloud: 'Backup status' widget is empty after C20.08...
SymptomsBackup status widget is empty in Dashboards and Reports after C20.08 release:CauseIssue in the product. Widget is not displayed correctly if grouping by Customer name or Folder name is...
View ArticleAcronis Cyber Protect Cloud: Impossible to create account again after...
SymptomsYou deleted a tenant in Acronis Cyber Cloud platform. Deletion succeeded without any errors.When you try to create a new tenant with the same username, there is a warning message:This login is...
View ArticleDeviceLock DLP: Configuration - ‘This machine is configured to use group...
DescriptionDeviceLock Management Console displays ‘This machine is configured to use group policy settings. You can switch it to the local policy mode. in this case group policy settings will be...
View ArticleDeviceLock DLP: Resolved - An instance of DeviceLock Enterprise Server...
DescriptionAn instance of DeviceLock Enterprise Server running under Windows Server 2008 R2 does not receive any information from Windows 7 clients, while Windows XP clients with the same data transfer...
View ArticleDeviceLock DLP: ‘The account does not belong to the domain admins group. Do...
DescriptionThe DeviceLock Content Security Server installation wizard displays ‘The account does not belong to the domain admins group. Do you want to continue?’ dialog box after configuring the...
View ArticleDeviceLock DLP: ‘The server principal "user_name" is not able to access the...
DescriptionThe database update process fails with ‘The server principal "user_name" is not able to access the database "name" under the current security context’ error when installing DeviceLock...
View ArticleDeviceLock DLP: 'The Group Policy snapin was unable to save changes due to...
DescriptionAn attempt to add a new device to USB Devices White List in Group Policy Editor fails with the The Group Policy snapin was unable to save changes due to the following error: The process...
View ArticleDeviceLock DLP: Installation of DeviceLock Service via 'Install Service'...
DescriptionsInstallation of DeviceLock Service via 'Install Service' plug-in of DeviceLock Enterprise Manager console fails returning "The installation source for this product is not available. Verify...
View ArticleAcronis Cyber Backup 12.5: During local agent update to build 16342...
SymptomsYou have installed Management Server of build 16342 or updated the existing Management Server to this build.You launch the installation file of Build 16342 on a machine to install or update...
View ArticleDeviceLock DLP: Configuration - Resolving DLAPI.DLL Message in DeviceLock...
DescriptionDeviceLock Management Console can not be loaded to 'mmc.exe' with the following error: "Unable to locate DLAPI.DLL".CommentsThe error indicates that the 'DLAPI.DLL' component is either...
View ArticleDeviceLock DLP: How to set varied access permissions for generic removable...
DescriptionThis article provides an example on how to configure read-only access to specific file types on every USB flash drive, and full access to specific file types in an encrypted volume located...
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