DeviceLock DLP: Licensing terminal sessions
DescriptionThis article contains information on licensing terminal sessions.InformationA terminal session shall be a remote session that runs each time when an individual user accesses the terminal...
View ArticleDeviceLock DLP: How to restrict access to internal card-readers or memory...
DescriptionThis article describes the scenario of restricting access to memory cards while keeping other USB removable devices allowed.How-toAccess check to internal card readers/memory cards is...
View ArticleDeviceLock DLP: Configuration - Resolving issue with iPhones control through...
DescriptionDisregarding DeviceLock policy restrictions on 'iPhone' device type, any data can be written to iOS devices either through Apple iTunes application, or any other third-party tool. Audit or...
View ArticleDeviceLock DLP: Issues when distributing DeviceLock MSI package via Group Policy
DescriptionGot issues when distributing DeviceLock MSI package via Group Policy? We will need an MSI installation log to diagnose. This article contains the how-to.How-toYou can obtain a verbose log...
View ArticleDeviceLock DLP: DeviceLock Enterprise Server configuration wizard does not...
DescriptionWhen installing DeviceLock Enterprise Server on 64-bit OS, 'System data sources' field in 'Connection type' section is empty, or user DSNs without system DSNs are displayed.CommentsThere are...
View ArticleDeviceLock DLP: ‘(1753) There are no more endpoints available from the...
DescriptionDeviceLock Enterprise Manager returns ‘(1753) There are no more endpoints available from the endpoint mapper’ error scanning a large number of computers (~1,000 and more).CommentsThe error...
View ArticleDeviceLock DLP: Roxio Easy Media Creator allows burning a CD/DVD though...
DescriptionRoxio Easy Media Creator allows burning a CD/DVD though writing is blocked by DeviceLock.CommentsThis is a known issue fixed since DeviceLock 6.3.18159.RecommendationsUpgrade to the latest...
View ArticleDeviceLock DLP: Network drives and physical ports of a computer blocked...
DescriptionWhile DeviceLock Administrators feature is enabled, network drives and physical ports of a computer are blocked regardless of effective access permissions. The DeviceLock Service process...
View ArticleDeviceLock DLP: Monitoring task continues to run with the unupdated list of...
DescriptionMonitoring task continues to run with the same list of computers despite the list of computers was edited.CommentsDeviceLock Enterprise Server updates the list of computers only when a...
View ArticleDeviceLock DLP: High CPU load and disk usage when burning and shadowing a CD/DVD
DescriptionHigh CPU load and disk usage when burning and shadowing a CD/DVD. The symptoms are:- When a CD/DVD is burnt, and shadowing for CD/DVD is enabled DeviceLock Service still loads CPU-...
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DeviceLock DLP: Various issues with DeviceLock SQL database
DescriptionExperiencing various issues with DeviceLock SQL database? We will need some outputs to research. This article contains instructions on gathering the necessary...
View ArticleDeviceLock DLP: How to configure hardware environment for DeviceLock...
DescriptionThis article contains general information on optimal hardware requirements for DeviceLock Enterprise Server.
View ArticleDeviceLock DLP: ‘The service file does not exist or cannot be opened’ error...
Description‘DeviceLock Enterprise Manager\Plugins\Install Service – The service file does not exist or cannot be opened’ error when installing DeviceLock Service via Devicelock Enterprise Manager.
View ArticleDeviceLock DLP: Configuration - Resolving DLAPI.DLL Message in DeviceLock...
DescriptionDeviceLock Management Console can not be loaded to 'mmc.exe' with the following error: "Unable to locate DLAPI.DLL".CommentsThe error indicates that the 'DLAPI.DLL' component is either...
View ArticleDeviceLock DLP: Configuration - Resolving USB Device Malfunction when Full...
DescriptionUSB devices are not accessible even if ‘Full control’ for USB Port is configured for all users / devices are white listed for all users.CommentsThe issue may indicate that when...
View ArticleDeviceLock DLP: Resolving: Shared printer not working even if added to USB...
DescriptionA locally connected USB printer is added into USB WhiteList for Everyone and shared on the network, but users still can not use this printer until they are given full access for USB...
View ArticleDeviceLock DLP: Resolved - Hot Removal of SafeGuard Devices
DescriptionSystem crash when running DeviceLock Service in conjunction with SafeGuard (ECview.exe). This issue results in a blue screen when unplugging a USB device.CommentsThis issue is a defect in...
View ArticleDeviceLock DLP: Problems openning HTTPS sites in Yandex Browser
DescriptionOn DeviceLock controlled computer with NetworkLock policies configured, opening a HTTPS site in YandexBrowser gives warning "Your connection is not secure".CommentsStarting from 17.x...
View ArticleDeviceLock DLP: How to use RSoP (Resultant Set of Policy)
DescriptionThe RSoP (Resultant Set of Policy) is very useful when you need to understand which particular GPO will be applied to the computer. You can use the standard Windows snap-in to view the...
View ArticleDeviceLock DLP: USB flash drives cannot be stopped/safely removed from the...
DescriptionUSB flash drives cannot be stopped/safely removed from the system when DeviceLock Service is running.CommentsThe issue indicates that there is a lack of permissions for SYSTEM account for...
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