Acronis True Image Linux-based bootable media boots into black screen after...
SymptomsYou boot your PC with bootable media.You get the screen proposing to choose an option to boot (Acronis True Image, System report, Windows).You choose any option from the menu.The software shows...
View ArticleAcronis Backup Cloud: how to move an account to another group
ScenarioIn an Acronis Backup Cloud group, you have an account. You want to move this account along with managed machines to another group within the same Partner group (for example, to another Unit or...
View ArticleAcronis Backup Cloud: how to re-register Service Provider hosted storage
IntroductionAs a service provider using Acronis Backup Cloud solution you can have a hybrid storage organized for storing backups (such as Acronis Storage or Acronis Storage Gateway).There may be a...
View ArticleAcronis Backup Cloud: incorrect storage usage
SymptomsYou have removed several backup archives or have backed up a significant amount of data to the Cloud, but the Storage Usage still displays old values.CauseCurrently, statistics are recalculated...
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Acronis Backup Cloud: cannot resume validation after network disruption
SymptomsYou are backing up data to a network share, and Validation is enabled in the backup plan.A recovery point is created, however, during the validation operation the target network share became...
View ArticleAcronis Cloud certificate
When troubleshooting a technical issue with backup or restore from Acronis Cloud, Acronis Customer Central can request the cloud certificate from the affected machine.Acronis Backup certificate file is...
View ArticleAcronis Backup: activities and email notifications for VM backup
SymptomsYou are backing up virtual machines by an Agent for VMware or Hyper-V (agentless backup).Backup notifications are enabled.Notifications contain only the name of the host machine or the name of...
View ArticleMigration of existing Acronis Backup Cloud entities into Odin Automation
APS Migration OverviewAPS migration procedure carries out the following tasks:Map the existing Acronis Backup Cloud entities (groups and users) with Odin Automation entities (subscriptions and service...
View ArticleAcronis Backup Cloud: 'The process cannot access the file because it is being...
SymptomsYou have installed an agent on a machine connected to a NAS device.In What to back up, you select a network share residing on this NAS device.Backup completes with warnings similar to:error...
View ArticleAcronis Backup 12.5 および 12: 無人インストール
Acronis Backup 12.5/12のWindows コンポーネントをインストールまたはアップデートするために、Windows インストーラー(msiexec プログラム)...
View ArticleAcronis Backup 12.5: アップグレード互換表
以下の製品のライセンスは、Acronis Backup 12.5 にアップグレードできます:Acronis Backup 12Acronis Backup 11.7Acronis Backup 11.5 (Acronis Backup & Recovery) 11.5Acronis Backup for VMware 9Acronis vmProtect 8/7/6Acronis...
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Acronis Backup Advanced:「指定した認証情報による接続を確立できませんでした。」
事象Acronis エージェントまたはAcronis 管理コンソールに接続しようとしますが、以下のようなエラーが表示され、接続に失敗します:「指定した認証情報による接続を確立できませんでした。」原因接続に使用されるユーザーが十分な権限を持っていません。ソリューションターゲットのコンピュータのユーザーは、以下のグループのメンバーでなければなりません:
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