Acronis Data Cloud: After APS package upgrade to 2.0, Web Hosting Servers quota is set to 0

Applicable to:

• APS package 2.0

Symptoms

After upgrade to APS package 2.0 you receive notification from Acronis Data Cloud that Web Hosting Servers quota is exceeded.

Quota on reseller level is set to 0.

Cause

Issue in product:

• [APSOB-5452] After upgrade, WebHostingServers quota=0 for reseller even if embedded subscriptions exist where WebHostingServers quota > 0

Solution

Log in to Management Portal and increase quota on reseller level.