DeviceLock DLP: Blue Screen of Death (BSOD), or unexpected system restart due to compatibility issue with Kaspersky Endpoint Security 11

Description

Blue Screen of Death (BSOD), or system restart (depending on the configuration of the 'Startup and recovery' settings) can be observed on computers with DeviceLock Service and Kaspersky Endpoint Security 11 installed.

Comments

This is a know compatibility issue of Kaspersky Endpoint Security 11 with a number of other software products, including DeviceLock. For resolving this compatibility issue Kaspersky Lab released a private patch pf5038.

Recommendations

Please contact Kaspersky Lab support to receive the specified patch.