Acronis Cyber Protect Cloud: Acronis Agent generates multiple MsiInstaller ID...
SymptomsAfter Acronis Cyber Cloud Agent (9.0 version) is installed on the machine, Application event log is flooded by MsiInstaller 1035 events every hour. Event text is similar to:
View ArticleAcronis Cyber Cloud: Upgrade of WHMCS plugin requires older version
When upgrading WHMCS Module from https://marketplace.whmcs.com/product/1246-acronis-cyber-cloud you get this error:Direct upgrade from the current version 1.0.0-171 to the new version 2.1.1-141 is not...
View ArticleAcronis Cyber Backup 12.5: Backup to tape fails with "One standalone tape...
SymptomsAfter update to build 16180 or 16318, backup to tape fails with One standalone tape drive have to be selected along with option 'Overwrite tape in standalone tape drive' when the option...
View ArticleAcronis Cyber Protect Cloud: Disk health status widget shows 'There are no...
You are setting up Disk health status widget in Cyber Protection Console. The widget displays no information:There are no items to show in this view
View ArticleAcronis Cyber Protect Cloud: Recovery to a new VM fails with "Property...
SymptomsYou attempt to recover an Entire Machine backup as a new Hyper-V VM: after selecting the necessary Hyper-V host, you select New VM.After clicking OK you get one of the following errors:POR:...
View ArticleAcronis Backup for Plesk/cPanel: Update of Linux machine to build 22750 fails...
You have Agent for Linux with cPanel/Plesk integration. This Agent is an old build and you want to update it to the new build 22750.It briefly changed status to Upgrading in Cyber Protect Console, then...
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Acronis True Image (Mac): Installation fails with "Acronis True Image is...
SymptomsYou copy AcronisTrueImage2020.dmg to the Program or Applications folder and get the following alert:Acronis True Image is damaged and can't be opened. You should move it to the TrashCauseNewer...
View ArticleAcronis Cyber Backup 12.5: Backup to tape fails with "The storage media is...
Symptoms 1. Backup to tape fails with an error:The storage media is write protectedExample of full error log: click to expand
View ArticleAcronis Cyber Protect Cloud, Acronis Cyber Backup 12.5: Option "if the...
SymptomsYou create a protection plan to back up a Mac machine and enable the option If the machine is turned off, run missed tasks at the machine startup.Machine is in sleep mode during scheduled...
View ArticleAcronis Cyber Protect Cloud, Acronis Cyber Backup 12.5: File backup fails...
SymptomsFile/folder backup containing encrypted files ends with the following warning:Windows error: (0x80070001) Incorrect functionExample of full error log: click to expandError 0x6f: Failed to back...
View ArticleAcronis Cyber Protect Cloud, Acronis Cyber Backup 12.5: Backup of files on...
SymptomsYou backup files and/or folders on an SMB network share. Backup finishes with a warning:No such file or directoryExample of full log: click to expand
View ArticleAcronis Cyber Protect Cloud: SCCM fails after Agent update
Acronis Agent is updated on a Windows Server running System Center Configuration Manager (SCCM). After the update, Internet Information Services (IIS) server stops and SCCM fails to work.
View ArticleAcronis True Image for Mac: Mac is unbootable after restoring with bootable...
SymptomsYou have created Acronis bootable media under macOS 10.15.5After you recover the system using this bootable media, the machine does not boot.CauseIssue in macOS 10.15.5.
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Acronis Cyber Protect Cloud: Troubleshooting "Cyber Protection (or Active...
SymptomsYou receive the following alert:Cyber Protection (or Active Protection) service is not respondingCauseAlert is raised when Acronis Active Protection service or Acronis Cyber Protection service...
View ArticleData Protection and Cyber Security Features FAQ
Cyber Protection represents an all-in-one cyber protection solution that integrates backup and recovery, disaster recovery, malware prevention, security controls, remote assistance, monitoring, and...
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Acronis Cyber Backup: SQL...
事象データセンターが Acronis Cyber Cloud 8.0 にアップデートされた後、SQL インスタンスのバックアップの終了時に以下の警告が表示されます:「キー '('MssqlUri=mssql','mms::mssql::database')'を持つ保護された管理対象のエンティティは見つかりませんでした。」原因考えられる原因が2つあります:1....
View ArticleAcronis Cyber Protect Cloud, Acronis Cyber Backup: SQL Server 上の FileStream...
事象SQL サーバーのアプリケーション認識型バックアップを作成します。この SQL サーバーでは、データコンテナに何千ものファイルが保管されている FileStream が有効になっています。バックアップは予想より時間がかかります。原因データベースの構造内で大量のファイルを処理できないため、アプリケーション認識型バックアップでは FileStream 技術はまだサポートされていません。...
View ArticleAcronis Cyber Backup 12.5: 管理サーバーにおける SQL の認証情報をアップデートする方法
この記事には、管理サーバーにおける SQL の認証情報を更新する方法を紹介しています。
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Acronis Cyber Backup 12.5: クラウドにバックアップがあるのに、クラウド ロケーションには０バイトが表示されています
事象管理コンソールで [バックアップ] セクションを確認すると、クラウド ロケーションの使用済み領域の表示は０バイトになっています。 しかし、このロケーションを開くと、そこに保管されているバックアップが表示されます。バックアップはアクセス、復元が可能な状態です。pcs のログには、data_current = 0という表記があります: Windows:...
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