DeviceLock DLP: ‘The account does not belong to the domain admins group. do...
Description‘The account <account name> does not belong to the domain admins group. do you want to continue?’ dialog box when installing DeviceLock Enterprise Server. This happens after pressing...
View ArticleDeviceLock DLP: "[Microsoft][ODBC SQL Server Driver][SQL Server]Adding a...
DescriptionThe "[Microsoft][ODBC SQL Server Driver][SQL Server]Adding a value to a 'datetime' column caused overflow." error occurs during "Upgrading the database..." process when installing a new...
View ArticleDeviceLock DLP: DeviceLock Group Policy Manager snap-in does not appear in...
DescriptionDeviceLock group policy extension does not appear in Group Policy Management/Object Editor making it impossible to deploy DeviceLock settings to DeviceLock-controlled computers via group...
View ArticleDeviceLock DLP: Configuration - Resolving Monitoring Message (7045)
DescriptionA Monitoring task stops returning the ‘Unable to obtain the service uptime - you must have administrative privileges to perform this operation (7045)’ error logged in Monitoring Log Viewer.
View ArticleDeviceLock DLP: ‘Login failed for user ‘user_name’ error when testing...
DescriptionThe connection test fails returning the ‘Login failed for user use_name’ error when testing connection to SQL Server by pressing ‘Test connection button’ either during the installation of...
View ArticleDeviceLock DLP: Internal UMTS modem not working properly on a...
DescriptionAn internal UMTS modem is not able to connect to wireless network, properly interact with its native modem software that is not able to see the device, or simply fails to function properly...
View ArticleDeviceLock DLP: Configuration - Old records are not being removed...
DescriptionDeviceLock Audit- or Shadow Log Viewer, either local, or on the Server, still contains old records while the "Control Log Size" parameter is enabled to cleanup records older than XXX...
View ArticleDeviceLock DLP: Configuration - Resolving Shadowing Issues with TrueCrypt...
DescriptionEncrypting a partition of a removable flash drive with TrueCrypt volume results in creating a shadow copy of a TrueCrypt disk image with ".tc" extension.CommentsCreating an encrypted...
View ArticleDeviceLock DLP: Configuration - Locating the DeviceLock Applet in Control Panel
DescriptionDeviceLock applet is missing from Control Panel, which does not make temporary white-listing, or importing service settings possibleCommentsDeviceLock applet does not appear in Control Panel...
View ArticleDeviceLock DLP: Resolved - Installation of DeviceLock either performed from a...
DescriptionInstallaltion of DeviceLock either performed from a CD/DVD drive, or from a removable storage device fail when there is no write access provided for 'DVD/CD-ROM' or 'Removable' device types...
View ArticleClik here to view.
DeviceLock DLP: How to enable (disable) shadowing of specific file or data...
DescriptionThis article describes how to enable (disable) shadowing of specific file or data types only while having any other file or data type shadowed (not shadowed).CommentsTo selectively...
View ArticleDeviceLock DLP: Installation of DeviceLock via Group Policy fails on...
DescriptionAfter removing DeviceLock Agent from computers manually or with the 'Uninstall service' plug-in of DeviceLock Enterprise Manager console, the Group Policy Object with DeviceLock installation...
View ArticleDeviceLock DLP: Configuration - Resolving "Access is Denied (5)" when...
DescriptionThe installation of DeviceLock Content Security Server interrupts with ‘Access is denied (5)’ error after the connection settings have been specified.
View ArticleDeviceLock DLP: Resolving "License is Expired" Message
Description'The license is expired (7056)' error when activating a DeviceLock license file.Commentsthe error indicates that the one-year fee upgrade period has expired. All versions and builds of...
View ArticleDeviceLock DLP: 'Not enough server storage is available to process this...
DescriptionInstalling DeviceLock Service via 'Install Service' plug-in of DeviceLock Enterprise Manager console fails returning "Not enough server storage is avaliable to proccess this command (1130)"...
View ArticleDeviceLock DLP: ‘The credentials supplied conflict with an existing set of...
DescriptionConnection to DeviceLock Service, DeviceLock Enterprise Server or DeviceLock Content Security Server with DeviceLock Management Console using the ‘Connect as’ dialog returns ‘The credentials...
View ArticleDeviceLock DLP: ‘(1722) The RPC Server is unavailable’ error when connecting...
DescriptionDeviceLock Management Console returns ‘(1722) The RPC Server is unavailable’ error when connecting to a computer controlled by DeviceLock, or to DeviceLock Enterprise-, or DeviceLock content...
View ArticleDeviceLock DLP: Configuration - Resolving the users' ability to play audio...
DescriptionThere are access failure records for .CDA files in Audit Log referring to denying Content-Aware rule that denies reading/copying of .CDA files to DVD/CD-ROM device type, however users are...
View ArticleDeviceLock DLP: DLInfo utility
DLInfo is a utility that gathers diagnostic information about your system and saves it to a ‘dlifo.zip’ file.Downlonad DLInfo and unpack it. Run the utility using local Administrator privileges, and...
View ArticleDeviceLock DLP: Reducing the size of 'DeviceLockDB_log.LDF' transaction log file
DescriptionDeviceLock database transaction log 'DeviceLockDB_log.LDF' grows too big in a short period of time.
View Article