DeviceLock DLP: Configuration - Old records are not being removed...
DescriptionDeviceLock Audit- or Shadow Log Viewer, either local, or on the Server, still contains old records while the "Control Log Size" parameter is enabled to cleanup records older than XXX...
View ArticleDeviceLock DLP: Configuration - Shadow Log Contains a File of .dsk Extension
DescriptionAfter formatting a flash drive, Shadow Log Viewer contains a shadow copy of .dsk format.CommentsBasically, formatting is the process of writing a file system on a removable flash drive. The...
View ArticleDeviceLock DLP: Configuration - Resolving "Access is Denied (5)" Message when...
DescriptionWhen trying to access a TrueCrypt’s or SafeDisk’s file-hosted container error ‘Access is denied’ (5) is returned.CommentsThe error indicates that TrueCrypt or SafeDisk product is installed...
View ArticleDeviceLock DLP: The installation of DeviceLock Service fails returning the...
DescriptionThe installation of DeviceLock Service fails returning the "There is a problem with this Windows installer package.(1723)" error.CommentsThe error may indicate that anti-virus software is...
View ArticleDeviceLock DLP: How to install or upgrade an entire DeviceLock DLP environment
DescriptionThis article describes the DeviceLock environment installation, or upgrade sequence.It is also applicable in cases when you're just upgrading an existing environment without adding any new...
View ArticleDeviceLock DLP: Access to internal SATA disks is denied or limited to...
DescriptionAccess to internal SATA disks is denied or limited to read-only access because of DeviceLock "Removable" permissions restrictions.CommentsIn most cases, the operating system treats any...
View ArticleDeviceLock DLP: ‘The system cannot find the file specified’ (3) error when...
DescriptionStore path verification process fails with ‘The system cannot find the file specified’ (3) error when installing DeviceLock Enterprise Server.CommentsThe error indicates that either 1....
View ArticleDeviceLock DLP: Configuration - Resolving "Changeconfigservice (5) Access is...
DescriptionInstallation of Devicelock Enterprise Server interrupted returning ‘Access denied (5)’ error. This happens after pressing the ‘Next’ button after configuring the ‘Log on as’ and ‘Connection...
View ArticleDeviceLock DLP: Resolving "MMC could not create the snap-in" error in...
DescriptionUsing DeviceLock Management Console is not possible due to the "MMC could not create the snap-in" error in the right pane.CommentsThe error may indicate that DeviceLock Management Console...
View ArticleDeviceLock DLP: Access problems after deploying a service settings (.dls)...
DescriptionDeviceLock Service Settings file (.dls) applied on client computers prevents users from getting access to ports / device types instead of granting access to them.CommentsThe issue may...
View ArticleDeviceLock DLP: ‘The credentials supplied conflict with an existing set of...
DescriptionConnection to DeviceLock Service, DeviceLock Enterprise Server or DeviceLock Content Security Server with DeviceLock Management Console using the ‘Connect as’ dialog returns ‘The credentials...
View ArticleDeviceLock DLP: ‘(1722) The RPC Server is unavailable’ error when connecting...
DescriptionDeviceLock Management Console returns ‘(1722) The RPC Server is unavailable’ error when connecting to a computer controlled by DeviceLock, or to DeviceLock Enterprise-, or DeviceLock content...
View ArticleDeviceLock DLP: Configuration - Resolving the users' ability to play audio...
DescriptionThere are access failure records for .CDA files in Audit Log referring to denying Content-Aware rule that denies reading/copying of .CDA files to DVD/CD-ROM device type, however users are...
View ArticleAcronis Cyber Protect 15: How to start a trial version
How trial worksIf you want to test Acronis Cyber Protect before purchase, you can download the trial version from Acronis website.
View ArticleDeviceLock DLP: Configuration: A USB device cannot be controlled on device...
DescriptionHave you had the problem of being unable to control a device on device type level? This article contains the explanations.
View ArticleDeviceLock DLP: Licensing terminal sessions
DescriptionThis article contains information on licensing terminal sessions.InformationA terminal session shall be a remote session that runs each time when an individual user accesses the terminal...
View ArticleDeviceLock DLP: How to restrict access to internal card-readers or memory...
DescriptionThis article describes the scenario of restricting access to memory cards while keeping other USB removable devices allowed.How-toAccess check to internal card readers/memory cards is...
View ArticleDeviceLock DLP: Configuration - Resolving issue with iPhones control through...
DescriptionDisregarding DeviceLock policy restrictions on 'iPhone' device type, any data can be written to iOS devices either through Apple iTunes application, or any other third-party tool. Audit or...
View ArticleDeviceLock DLP: Issues when distributing DeviceLock MSI package via Group Policy
DescriptionGot issues when distributing DeviceLock MSI package via Group Policy? We will need an MSI installation log to diagnose. This article contains the how-to.How-toYou can obtain a verbose log...
View ArticleDeviceLock DLP: DeviceLock Enterprise Server configuration wizard does not...
DescriptionWhen installing DeviceLock Enterprise Server on 64-bit OS, 'System data sources' field in 'Connection type' section is empty, or user DSNs without system DSNs are displayed.CommentsThere are...
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