DeviceLock DLP: How to use the logic of applying different access permissions
DescriptionThis article describes the logic of applying different access permissions and their combinations.How it works1. Restrictive rules override the allowing ones; 2. Any user account not...
View ArticleDeviceLock DLP: USB flash drives not detected by OS when plugged in a...
DescriptionAfter plugging in a USB flash drive, it does not appear in 'My Computer' window, or has no assigned system letter.CommentsThe issue may indicate the lack of DeviceLock access permissions for...
View ArticleDeviceLock DLP: Configuration - It takes a long time, or up to 2 reboots for...
DescriptionIt takes a long time, or up to 2 reboots for DeviceLock settings to be applied to client computers via Group Policy.CommentsBy default, Group Policy gets refreshed every 90 minutes....
View ArticleDeviceLock DLP: ‘DeviceLock database has a format that is not supported by...
DescriptionDatabase creation process fails with ‘DeviceLock Database has an unsupported format’ error when installing DeviceLock Enterprise Server, or modifying its configuration in DeviceLock...
View ArticleDeviceLock DLP: "DeviceLock OnServerLogViewer error (120) - This function is...
DescriptionApplying filter by certain dates to the contents of DeviceLock Enterprise Server's Server Log returns "DeviceLock - OnServerLogViewer error (120) - This function is not supported on this...
View ArticleDeviceLock DLP: Configuration - Resolving Synchronization Interruption of...
DescriptionSynchronization session is interrupted when synchronizing a Palm handheld over a network.CommentsThe issue indicates that access (read and/or write) to some non-file objects is denied,...
View ArticleDeviceLock DLP: Configuration - Resolving "The Process Cannot Access the File...
Description‘The process cannot access the file because it is being used by another process’ error when stopping DeviceLock ‘dlservice.exe -e’, or uninstalling it with ‘dlservice.exe -u’...
View ArticleDeviceLock DLP: ‘Enter network password’ dialog box when connecting to...
Description‘Enter network password’ dialog box shows up when connecting to DeviceLock Service DeviceLock Enterprise Server or DeviceLock Content Security Server with DeviceLock Management...
View ArticleDeviceLock DLP: Configuration - Resolving "Access is Denied (5)" Message when...
DescriptionDeviceLock Management Console returns ‘(5) Access is denied’ error when connecting to a computer controlled by DeviceLock Service, or to DeviceLock Enterprise-, or DeviceLock content...
View ArticleDeviceLock DLP: How to resolve the issue of DeviceLock detecting authorized...
DescriptionDevicelock can wrongly detect some devices (especially composite ones) as keyloggers. This article contains instructions on overcoming the issue.How-to- Enable "Default Security" flag in...
View ArticleDeviceLock DLP: 'Insufficient space for local storage directory' message...
DescriptionWhen copying a file to a removable drive, 'Insufficient space for local storage directory' message appears in system tray with 'Local Storage Quota has been exceeded (1295)' error logged...
View ArticleDeviceLock DLP: Clipboard control not effective after the installation of...
DescriptionDuring a short period after the installation of DeviceLock Service it is still possible to Copy/Paste information between applications despite denied access to Clipboard.CommentsThis...
View ArticleDeviceLock DLP: "The older version of DeviceLock cannot be removed.(1714)"...
DescriptionUpgrade of DeviceLock servers and consoles fails returning the "The older version of DeviceLock cannot be removed.(1714)" error.CommentsThis known issue is a problem of Windows Installer not...
View ArticleDeviceLock DLP: How to configure different access permissions for iPhone and...
DescriptionThis article contains instructions on how to configure different access permissions for iPhone and its camera in USB Devices White List.How-toIf you add iPhone to USB Devices White List,...
View ArticleDeviceLock DLP: Domain Group Policies fail to apply on DeviceLock controlled...
DescriptionChanges in Administrative Templates on a Domain Group Policy are failing to apply on client machines with DeviceLock installed.
View ArticleDeviceLock DLP: '[Microsoft][ODBC SQL Server Driver][SQL Server]Invalid...
DescriptionUpgrading the database process fails with "[Microsoft][ODBC SQL Server Driver][SQL Server]Invalid column name 'AdditionDate'." error during DeviceLock Enterprise Server's update...
View ArticleDeviceLock DLP: Resolved - DeviceLock Update for Managing USB Devices White...
DescriptionDeviceLock Management Console and Service Settings Editor crash when an attempt to edit settings when there are 3000+ items in USB Devices White List is made.CommentsThis is a known issue...
View ArticleDeviceLock DLP: Configuration - Resolving System Log Message (7006)
Description'The ScRegSetValueExW call failed for Security with the following error: Access is denied. (7006)' error logged in System Log on Windows Vista/Windows 7 computers.CommentsThe error indicates...
View ArticleDeviceLock DLP: ‘Login failed for user ‘user_name’ error when testing...
DescriptionThe connection test fails returning the ‘Login failed for user use_name’ error when testing connection to SQL Server by pressing ‘Test connection button’ either during the installation of...
View ArticleDeviceLock DLP: Internal UMTS modem not working properly on a...
DescriptionAn internal UMTS modem is not able to connect to wireless network, properly interact with its native modem software that is not able to see the device, or simply fails to function properly...
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