DeviceLock DLP: Configuration - Resolving "Access is Denied (5)" Message when...
DescriptionAccess denied (5) error when trying to connect to DeviceLock Service, DeviceLock Enterprise Server, or DeviceLock Content Security Server via DeviceLock Management Console, or DeviceLock...
View ArticleDeviceLock DLP: ‘Create database permission denied in database ‘name’’ error...
DescriptionCreating database fails with ‘Create database permission denied in database ‘name’’ error when installing DeviceLock Enterprise Server, or modifying its configuration in DeviceLock...
View ArticleDeviceLock DLP: "[Microsoft][ODBC SQL Server Driver]An attempt to allocate...
DescriptionWhen installing DeviceLock Enterprise Server, or configuring its parameters, "[Microsoft][ODBC SQL Server Driver]An attempt to allocate memory failed.", "[Microsoft][ODBC Driver...
View ArticleDeviceLock DLP: Resolving - Various Java applications fail to start on...
DescriptionJava applications fail to start on a DeviceLock controlled computer, returning the "Could not create the Java virtual machine" error.CommentsWe systematically fix this kind of known issues...
View ArticleDeviceLock DLP: The DropBox client fails to connect to remote server during...
DescriptionThe DropBox client fails to connect to remote server during synchronization.CommentsDeviceLock uses its own certificate to encrypt the SSL traffic, while some websites / applications can...
View ArticleDeviceLock DLP: How to use wildcards in Protocols White List
DescriptionThis article contains information on using wildcard symbols in Protocols White List.InformationWhen using wild cards (* and ?) in Protocols White List, NetworkLock performs reversed name...
View ArticleDeviceLock DLP: Using DeviceLock to control USB devices mapped to VMWare...
DescriptionWhen using VMWare Workstation on a host controlled by DeviceLock that is configured with the recommended "least-privilege" approach of the USB Port being locked down except for exception...
View ArticleDeviceLock DLP: Configuration - Using both Group- and Local Policy to deploy...
QuestionCan both group- and local policy be simultaneously used to deploy DeviceLock Service settings to the controlled computers?
View ArticleDeviceLock DLP: ‘DeviceLock Enterprise Server - Changeconfigservice error...
DescriptionInstallation of Devicelock Enterprise Server interrupted returning ‘Changeconfigservice error (1057): the account name is invalid or does not exist, or the password is invalid for the...
View ArticleDeviceLock DLP: "The instance of the SQL Server Database Engine cannot obtain...
DescriptionDeviceLock Enterprise Server Log contains multiple errors "CALL DLLastAuditRecordTime(?,?)}:[Microsoft][ODBC SQL Driver][SQL Server] The instance of the SQL Server Database Engine cannot...
View ArticleDeviceLock DLP: Configuration - Resolving "The Service File Cannot be Opened"...
Description‘The service file cannot be opened’ error when installing DeviceLock Service via DeviceLock Management Console. ‘DeviceLock Administrators’ functionality is enabled. DeviceLock Service is...
View ArticleDeviceLock DLP: ‘Login failed for user 'computer_name$'’ error when testing...
DescriptionThe connection test fails returning the ‘Login failed for user 'computer_name$’ error when testing connection to SQL Server by pressing ‘Test connection button’ either during the...
View ArticleDeviceLock DLP: Configuration - Resolving "Access is Denied (5)" Message when...
DescriptionDeviceLock Management Console returns ‘(5) Access is denied’ error when connecting to a computer controlled by DeviceLock Service, or to DeviceLock Enterprise-, or DeviceLock content...
View ArticleDeviceLock DLP: Configuration - Resolving USB Device Malfunction when Full...
DescriptionUSB devices are not accessible even if ‘Full control’ for USB Port is configured for all users / devices are white listed for all users.CommentsThe issue may indicate that when...
View ArticleDeviceLock DLP: USB flash drives not detected by OS when plugged in a...
DescriptionAfter plugging in a USB flash drive, it does not appear in 'My Computer' window, or has no assigned system letter.CommentsThe issue may indicate the lack of DeviceLock access permissions for...
View ArticleDeviceLock DLP: Configuration - It takes a long time, or up to 2 reboots for...
DescriptionIt takes a long time, or up to 2 reboots for DeviceLock settings to be applied to client computers via Group Policy.CommentsBy default, Group Policy gets refreshed every 90 minutes....
View ArticleDeviceLock DLP: ‘DeviceLock database has a format that is not supported by...
DescriptionDatabase creation process fails with ‘DeviceLock Database has an unsupported format’ error when installing DeviceLock Enterprise Server, or modifying its configuration in DeviceLock...
View ArticleDeviceLock DLP: "DeviceLock OnServerLogViewer error (120) - This function is...
DescriptionApplying filter by certain dates to the contents of DeviceLock Enterprise Server's Server Log returns "DeviceLock - OnServerLogViewer error (120) - This function is not supported on this...
View ArticleDeviceLock DLP: Configuration - Resolving Synchronization Interruption of...
DescriptionSynchronization session is interrupted when synchronizing a Palm handheld over a network.CommentsThe issue indicates that access (read and/or write) to some non-file objects is denied,...
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