DeviceLock DLP: Configuration - Resolving "The Process Cannot Access the File...
Description‘The process cannot access the file because it is being used by another process’ error when stopping DeviceLock ‘dlservice.exe -e’, or uninstalling it with ‘dlservice.exe -u’...
View ArticleDeviceLock DLP: ‘Enter network password’ dialog box when connecting to...
Description‘Enter network password’ dialog box shows up when connecting to DeviceLock Service DeviceLock Enterprise Server or DeviceLock Content Security Server with DeviceLock Management...
View ArticleDeviceLock DLP: Configuration - Non administrative users cannot gain access...
DescriptionOn Windows XP, non administrative users fail to access Samba based network shares when DeviceLock Service is running.CommentsThe issue may be caused by the 'Memory usage' parameter (My...
View ArticleDeviceLock DLP: Configuration - Resolving PS/2 KVM Switch Malfunction
DescriptionA PS/2 KVM switch fails to switch between computers when PS/2 keyboard scrambling is enabled.Comments‘PS/2 keyboard scrambling’ functionality prevents KVM switches from switching between...
View ArticleDeviceLock DLP: 'Insufficient space for local storage directory' message...
DescriptionWhen copying a file to a removable drive, 'Insufficient space for local storage directory' message appears in system tray with 'Local Storage Quota has been exceeded (1295)' error logged...
View ArticleDeviceLock DLP: Clipboard control not effective after the installation of...
DescriptionDuring a short period after the installation of DeviceLock Service it is still possible to Copy/Paste information between applications despite denied access to Clipboard.CommentsThis...
View ArticleDeviceLock DLP: "The older version of DeviceLock cannot be removed.(1714)"...
DescriptionUpgrade of DeviceLock servers and consoles fails returning the "The older version of DeviceLock cannot be removed.(1714)" error.CommentsThis known issue is a problem of Windows Installer not...
View ArticleDeviceLock DLP: How to configure different access permissions for iPhone and...
DescriptionThis article contains instructions on how to configure different access permissions for iPhone and its camera in USB Devices White List.How-toIf you add iPhone to USB Devices White List,...
View ArticleDeviceLock DLP: Domain Group Policies fail to apply on DeviceLock controlled...
DescriptionChanges in Administrative Templates on a Domain Group Policy are failing to apply on client machines with DeviceLock installed.
View ArticleDeviceLock DLP: '[Microsoft][ODBC SQL Server Driver][SQL Server]Invalid...
DescriptionUpgrading the database process fails with "[Microsoft][ODBC SQL Server Driver][SQL Server]Invalid column name 'AdditionDate'." error during DeviceLock Enterprise Server's update...
View ArticleDeviceLock DLP: Resolved - DeviceLock Update for Managing USB Devices White...
DescriptionDeviceLock Management Console and Service Settings Editor crash when an attempt to edit settings when there are 3000+ items in USB Devices White List is made.CommentsThis is a known issue...
View ArticleDeviceLock DLP: Configuration - Resolving System Log Message (7006)
Description'The ScRegSetValueExW call failed for Security with the following error: Access is denied. (7006)' error logged in System Log on Windows Vista/Windows 7 computers.CommentsThe error indicates...
View ArticleDeviceLock DLP: ‘Login failed for user ‘user_name’ error when testing...
DescriptionThe connection test fails returning the ‘Login failed for user use_name’ error when testing connection to SQL Server by pressing ‘Test connection button’ either during the installation of...
View ArticleDeviceLock DLP: Configuration - Resolving "You Must Have Administrative...
DescriptionDeviceLock Management Console returns ‘(7045) You must have administrative privileges to perform this operation’ error when connecting to a computer controlled by DeviceLock Service, or to...
View ArticleDeviceLock DLP: Blue Screen of Death (BSOD), or unexpected system restart due...
DescriptionBlue Screen of Death (BSOD), or system restart (depending on the configuration of the 'Startup and recovery' settings) can be observed on computers with DeviceLock Service and Kaspersky...
View ArticleDeviceLock DLP: ‘The system cannot find the file specified’ (3) error when...
DescriptionStore path verification process fails with ‘The system cannot find the file specified’ (3) error when installing DeviceLock Enterprise Server.CommentsThe error indicates that either 1....
View ArticleDeviceLock DLP: Configuration - Resolving "Changeconfigservice (5) Access is...
DescriptionInstallation of Devicelock Enterprise Server interrupted returning ‘Access denied (5)’ error. This happens after pressing the ‘Next’ button after configuring the ‘Log on as’ and ‘Connection...
View ArticleDeviceLock DLP: Resolving "MMC could not create the snap-in" error in...
DescriptionUsing DeviceLock Management Console is not possible due to the "MMC could not create the snap-in" error in the right pane.CommentsThe error may indicate that DeviceLock Management Console...
View ArticleDeviceLock DLP: Access problems after deploying a service settings (.dls)...
DescriptionDeviceLock Service Settings file (.dls) applied on client computers prevents users from getting access to ports / device types instead of granting access to them.CommentsThe issue may...
View ArticleDeviceLock DLP: ‘The credentials supplied conflict with an existing set of...
DescriptionConnection to DeviceLock Service, DeviceLock Enterprise Server or DeviceLock Content Security Server with DeviceLock Management Console using the ‘Connect as’ dialog returns ‘The credentials...
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