Acronis Cyber Protect Cloud, Acronis Cyber Backup 12.5: Backup fails with...
SymptomsBackup, replication or another activity fails with:Windows error: (0x80070002) The system cannot find the file specifiedExample of full error log: click to expand
View ArticleAcronis Cyber Protect Cloud: How to Change UEFI bootable media locale
SymptomsYou created a bootable media according to the guidelines. You start booting up a UEFI system and there is no option to select a language of the interface.You try to switch the keyboard layout...
View ArticleAcronis Cyber Protect Cloud: Installation fails with 'MainEngineThread is...
SymptomsInstallation in Windows fails immediately upon start.In installation logs, you find error 1601:MainEngineThread is returning 1601 MSICauseError code 1601 indicates an issue with the Windows...
View ArticleAcronis Cyber Protect Cloud: Warning "WDAdapters::Error: In ApplyWinDefPolicy...
SymptomsYou create a new plan with only Windows Defender management option enabled with default options. You apply the plan to a Windows 10 machine.When checking the Alerts tab for this machine, you...
View ArticleAcronis True Image 2021: No data is available at Recovery tab when using...
SymptomsYou set up full disk backup to external USB drive and rotate 2 disks.Go to Backup tab and create System Disk backup to 1st USB-disk.Change destination for created backup to 2nd USB-disk.Create...
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Acronis Cyber Protect Cloud: Original location unavailable during file-level...
SymptomsYou create an entire machine backup of a Linux system where one or more partitions in the system has a labelWhen you attempt to recover files from the the partition with the label, original...
View ArticleAcronis Cyber Protect Cloud: Agent installtion or registration fails with...
Installation or manual Agent registration fails. In installation logs (for Linux and Mac) or bootstrap.log (for Windows), you see an error similar to this:| error 0x2260006: Could not resolve host:...
View ArticleAcronis Cyber Infrastructure: Periodical "Node is offline" alerts appear for...
The following behavior is observed in Acronis Cyber Infrastructure (ACI) cluster:1. Alerts "Node is offline" suddently appear for all nodes in a cluster for a short period of time. During this time,...
View ArticleAcronis Cyber Protect Cloud: Filter by "Status" does not work in the backup...
SymptomsFilter by "Status" does not work in the backup console. For example, you want to filter out devices with an error, but the output shows devices with the 'OK' backup status; or you have cleared...
View ArticleAcronis True Image 2021: Encrypted tib backups to Acronis Cloud fail with...
SymptomBackup to Acronis Cloud fails with error message "Cloud is full".All of the below listed conditions must be true:
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Acronis Cyber Protect Cloud, Acronis Cyber Backup 12.5: "More than one Agent...
SymptomsYou want to update several Hyper-V agents at once under Settings - Agents,When you select required agent machines, the following error is displayed:More than one Agent for Hyper-V is selected....
View ArticleAcronis Cyber Protect Cloud: ESXi configuration backup fails with 'Failed to...
ESXi 5.0 or 4.1 configuration backup fails with:The following error has occurred while executing the backup script: 'Failed to backup device "<device>" Traceback (most recent call last): File...
View ArticleAcronis Cyber Protect Cloud: 'Active alerts' widget is empty
The Active alerts details section in Daily activity report and Active alerts details widget in Overview dashboard is blank even when alerts occured.In the widget, alerts are grouped by "Customer name",...
View ArticleAcronis Cyber Protect Cloud: "Some of selected files are located on NTFS...
You protect a device that previously used NTFS deduplicated volumes. However, NTFS deduplication had been disabled before the device was backed up.When you attempt to recover files from this backup,...
View ArticleAcronis True Image 2021: Cloud クリーンアップ ヴィザードの使用方法
はじめにAcronis True Image 2021（Windows 用）では、製品のインターフェイスから直接クラウド バックアップのクリーンアップができるようになりました。この機能により、自動クリーンアップのルールを変更してそれが実行されるまで待つことなく、指定したバックアップバージョンおよびその依存項目のみ削除できます。 Cloud のクリーンアップには以下の制限がありますので、ご注意ください:
View ArticleAcronis True Image 2021: 高度なアンチマルウェア保護機能に関するよくある質問
Acronis True Image 2021 は、安心できるバックアップおよび高度なセキュリティ機能（統合型のランサムウェア対策、クリプトマイニング対策、アンチウイルスなど）を組み合わせたソリューションです。お客様のデバイスを現在のあらゆる脅威から守ります。この記事には、Acronis True Image 2021...
View ArticleAcronis True Image 2021: バックアップからファイルを復元する方法（Windows）
Acronis True Image では、ファイルレベルのバックアップだけではなく、ディスクレベルおよびコンピュータ全体のバックアップからもファイルやフォルダを復元（リカバリ）できます。復元する際、Acronis True Image または Windows エクスプローラを使用してください。Windows コンピュータで復元を実行するために、Acronis True Image...
View ArticleAcronis True Image 2021 (Mac 版): よくある質問
すべて展開 / すべて折りたたむAcronis True Image の Mac バージョンと Windows バージョンの違いについて教えてください。Windows PC 用の Acronis True Imageとの違いについては、この機能比較表をご参照ください。
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Acronis True Image 2021: Downloading protection updates hangs if port 8099 is...
SymptomsDownloading protection upgrades hangs at the beginning with message Calculating time remaining and makes no progress for several hours or more.CauseOne of the possible causes is that port 8099...
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