DeviceLock DLP: ‘The account name is invalid or does not exist, or the...
DescriptionThe installation of DeviceLock Content Security Server interrupts with ‘The account name is invalid or does not exist, or the password is invalid for the account name specified (1057)’ error...
View ArticleDeviceLock DLP: Configuration - Maintaining a Rapidly Growing SQL Database
DescriptionSQL database is growing rapidly, occupying a large pile of available space.CommentsStoring shadow files in SQL Server makes the SQL database growing exponentially.Recommendations1. Store...
View ArticleDeviceLock DLP: Resolved - Devices Permissions list is empty or is missing...
DescriptionAfter upgrading to DeviceLock version 8.0/8.1 the list of Permissions for devices does not show some devices, or all of them in DL Management Console, Group policy editor, DL Service...
View ArticleDeviceLock DLP: Configuration - Resolving System Log Message (7028)
Description'The DeviceLock registry key denied access to SYSTEM account programs so the Service Control Manager took ownership of the Registry key (7028)' error logged in System Log.CommentsThe error...
View ArticleDeviceLock DLP: ‘Select permission denied on object 'name', database 'name',...
DescriptionSQL Server connection configuration returns ‘Select permission denied on object 'name', database 'name', schema 'name'’ error either during the installation of DeviceLock Enterprise Server,...
View ArticleDeviceLock DLP: Windows 7 clients not sending data to DeviceLock Enterprise...
DescriptionDeviceLock Enterprise Server logs contain no information received from the client computers with Windows 7 OS installed, while Windows XP computers with the same data transfer configuration...
View ArticleDeviceLock DLP: Configuration - Resolving Lack of Audit Log Data Due to...
DescriptionWhen connected to client via DeviceLock Management Console, the Audit Log Viewer module displays no new records, or is empty. Scanning a computer with 'Audit Log Viewer' plug-in of...
View ArticleDeviceLock DLP: Printer shadow copies contain only one page of the document...
DescriptionDeviceLock Printer shadow viewer shows only one page of the printed document, while the rest of the pages are empty.CommentsDue to the specificity of HP printer drivers, the data is passed...
View ArticleDeviceLock DLP: Configuration - Resolving "Access is Denied (5)" Message when...
DescriptionWindows Event Log Viewer contains failure records on starting up various system services with 'Access is denied (5)' error.
View ArticleDeviceLock DLP: The'Service ‘DeviceLock Service’ (DeviceLock) failed to...
DescriptionWhen installing DeviceLock Agent (Service) of version 7.0 or higher, the installation fails returning the 'Service ‘DeviceLock Service’ (Device Lock) failed to start. Verify that you have...
View ArticleDeviceLock DLP: How to manually forfeit access to devices granted via...
DescriptionThis article contains instructions on manually disabling temporary access to devices granted via 'Temporary White List' functionality on a particular machine before the access period...
View ArticleDeviceLock DLP: Configuration - Resolving "Access is Denied (5)" Message when...
DescriptionAttempts to access a removable device added to USB Devices White List fail with "Access is denied (5)" error.CommentsAccess checking of removable devices occurs at two levels: the interface...
View ArticleDeviceLock DLP: Blue Screen of Death (BSoD) after the installation of DeviceLock
DescriptionGot Blue Screen of Death (BSoD) after installing DeviceLock? We will need a kernel memory dump to investigate the issue. This article contains the how-to.How-toTo enable memory dumping,...
View ArticleDeviceLock DLP: Configuration - Resolving "ERROR: Could not load...
DescriptionIt is possible to configure the DeviceLock Enterprise Server Report settings, but after pressing "OK" button the error message is returned "ERROR: Could not load...
View ArticleDeviceLock DLP: Resolving - DeviceLock Management Console hangs when trying...
DescriptionDeviceLock Management Console becomes unresponsive when connecting to DeviceLock agent and trying to view USB Devices White List which contains more than 40,000 unique devices, or when...
View ArticleDeviceLock DLP: Configuration - Resolving "DeviceLock - EnumEventLog error...
DescriptionWhen connected to DeviceLock service via DeviceLock Management Console and trying to access Audit Log Viewer, the following error appears: 'DeviceLock - EnumEventLog error (1717) — The...
View ArticleDeviceLock DLP: ‘The request is not supported (50)’ error when scanning a...
DescriptionIn DeviceLock Enterprise Manager, ‘Report PnP Devices’ plug-in fails to scan selected computers with ‘the request is not supported (50)’ error .CommentsThe error may either indicate that...
View ArticleDeviceLock DLP: ‘(1753) There are no more endpoints available from the...
DescriptionDeviceLock Management Console returns ‘(1753) There are no more endpoints available from the endpoint mapper’ error when connecting to a computer controlled by DeviceLock.CommentsThe error...
View ArticleAcronis Cyber Protect Cloud: registering Virtual Appliance fails with "The...
You deploy Agent for VMware (VA) and try to register it with credentials. You use two-factor authentication for your account.Registration fails with this error:The registration in service...
View ArticleDeviceLock DLP: Configuration - Old records are not being removed...
DescriptionDeviceLock Audit- or Shadow Log Viewer, either local, or on the Server, still contains old records while the "Control Log Size" parameter is enabled to cleanup records older than XXX...
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