DeviceLock DLP: Configuration - Reducing the Size of DeviceLock Enterprise...
DescriptionDatabase size not decreasing after deleting data from Shadow Log Viewer of DeviceLock Enterprise Server.CommentsDeleting data from Shadow Log Viewer does not itself release free space from...
View ArticleDeviceLock DLP: What's new in the Build XXXXX?
For your informationYou can find the list of all DeviceLock version changes, new features, bug fixes and improvements in this Forum...
View ArticleDeviceLock DLP: Printer shadow copies contain only one page of the document...
DescriptionDeviceLock Printer shadow viewer shows only one page of the printed document, while the rest of the pages are empty.CommentsDue to the specificity of HP printer drivers, the data is passed...
View ArticleDeviceLock DLP: Configuration - Resolving "Access is Denied (5)" Message when...
DescriptionWindows Event Log Viewer contains failure records on starting up various system services with 'Access is denied (5)' error.
View ArticleDeviceLock DLP: The'Service ‘DeviceLock Service’ (DeviceLock) failed to...
DescriptionWhen installing DeviceLock Agent (Service) of version 7.0 or higher, the installation fails returning the 'Service ‘DeviceLock Service’ (Device Lock) failed to start. Verify that you have...
View ArticleDeviceLock DLP: How to manually forfeit access to devices granted via...
DescriptionThis article contains instructions on manually disabling temporary access to devices granted via 'Temporary White List' functionality on a particular machine before the access period...
View ArticleDeviceLock DLP: Configuration - Resolving "Access is Denied (5)" Message when...
DescriptionAttempts to access a removable device added to USB Devices White List fail with "Access is denied (5)" error.CommentsAccess checking of removable devices occurs at two levels: the interface...
View ArticleDeviceLock DLP: Blue Screen of Death (BSoD) after the installation of DeviceLock
DescriptionGot Blue Screen of Death (BSoD) after installing DeviceLock? We will need a kernel memory dump to investigate the issue. This article contains the how-to.How-toTo enable memory dumping,...
View ArticleDeviceLock DLP: Configuration - Resolving "ERROR: Could not load...
DescriptionIt is possible to configure the DeviceLock Enterprise Server Report settings, but after pressing "OK" button the error message is returned "ERROR: Could not load...
View ArticleDeviceLock DLP: Resolving - DeviceLock Management Console hangs when trying...
DescriptionDeviceLock Management Console becomes unresponsive when connecting to DeviceLock agent and trying to view USB Devices White List which contains more than 40,000 unique devices, or when...
View ArticleDeviceLock DLP: Configuration - Resolving "DeviceLock - EnumEventLog error...
DescriptionWhen connected to DeviceLock service via DeviceLock Management Console and trying to access Audit Log Viewer, the following error appears: 'DeviceLock - EnumEventLog error (1717) — The...
View ArticleDeviceLock DLP: ‘The network path was not found (53)’ error when connecting...
DescriptionIn DeviceLock Enterprise Manager, scanning of selected computers fails with ‘The network path was not found (53)’ error .CommentsThe error indicates that the target computer either does not...
View ArticleDeviceLock DLP: ‘(1722) The RPC Server is unavailable’ error when connecting...
DescriptionDeviceLock Enterprise Manager returns ‘(1722) The RPC Server is unavailable’ error when connecting to a computer.CommentsThe error may indicate that the target computer either does not exist...
View ArticleDeviceLock DLP: Information about AdditionDate table and converting...
DescriptionThe "AdditionDate" table shows date (stored in common date-time format) when a file/record was added into DeviceLock Enterprise Server's Shadow/Audit Log Viewer.The "CreationDate" table...
View ArticleAcronis Cyber Protect Cloud: How to change default port of mms.exe process...
The installation of the cyber protection agent fails with the following error message (from installation log):Error 0x294000d: Socket bind error
View ArticleDeviceLock DLP: Configuration - Resolving the users' ability to play audio...
DescriptionThere are access failure records for .CDA files in Audit Log referring to denying Content-Aware rule that denies reading/copying of .CDA files to DVD/CD-ROM device type, however users are...
View ArticleDeviceLock DLP: Configuration - Resolving Issues with Content Aware Rules and...
DescriptionA content-aware rule configured for .mp3 files fails to apply for some of them.CommentsIndicates that content analysis proved the files to have a different format, such as ATRAC Encoded...
View ArticleDeviceLock DLP: ‘(7049) The product version on the client and server machines...
DescriptionDeviceLock Management Console returns ‘(7049) The product version on the client and server machines does not match’ error when connecting to DeviceLock Content Security Server.CommentsThe...
View ArticleDeviceLock DLP: "ConnectAs error! (1385) Logon failure: the user has not been...
DescriptionConnection to DeviceLock Enterprise Server via DeviceLock Management Console fails with the "ConnectAs error! (1385) Logon failure: the user has not been granted the requested logon type at...
View ArticleDeviceLock DLP: ForeFront TMG service fails to start after installation of...
DescriptionForeFront TMG service can not start with the following error in the Event Log after installation of DeviceLock==========================================================================...
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