DeviceLock DLP: Copying data to external devices or protocol fails returning...
DescriptionCopying data to any removable storage device / protocol (including all types of devices / protocols shadowing can be enabled for) interrupts returning the following pop-up message from the...
View ArticleDeviceLock DLP: Resolved - "NOTE: This function is not licensed..." error...
DescriptionThe following error message appears when you try to add a .DLS master policy file for a new or existing DeviceLock Enterprise Server monitoring task (both "Verify Service Settings" and...
View ArticleDeviceLock DLP: How to set up a firewall for DeviceLock components to...
DescriptionThis article contains the list of ports to be opened on the firewall for DeviceLock components to communicate.CommentsYou can instruct DeviceLock to use a fixed port, making it easier to...
View ArticleDeviceLock DLP: Configuration - Resolving Scrambling Behavior of PS\2 Bar...
DescriptionAfter scanning a bar code, the "Honeywell Voyager MS9520" scanner returns a set of unclassified symbols instead of digits and the keyboard is blocked until reboot of the...
View ArticleDeviceLock DLP: Memory leaks
DescriptionGot memory leaks on a computer with DeviceLock Service installed and running? In order to research the issue, we will need a process memory dump created with the <i>Usermode stack...
View ArticleDeviceLock DLP: DeviceLock Enterprise Server database encryption
DescriptionDeviceLock Enterprise Server performs DeviceLock database encryption since version 8.1.63827.CommentsStarting from version 8.1.63827 DeviceLock Enterprise Server performs encryption of the...
View ArticleDeviceLock DLP: ‘Failed to verify store path. [5] Access is denied’ error...
DescriptionStore path verification process fails with ‘The system cannot find the file specified’ (3) error when installing DeviceLock Enterprise Server, or editing the configuration of DeviceLock...
View ArticleAcronis Cyber Protect Cloud: Tenant filter does not work for 'Backup status'...
Tenant filter does not work for 'Backup status' widget
View ArticleDeviceLock DLP: Configuration - Resolving "Changeconfigservice (5) Access is...
DescriptionInstallation of Devicelock Enterprise Server interrupted returning ‘Access denied (5)’ error. This happens after pressing the ‘Next’ button after configuring the ‘Log on as’ and ‘Connection...
View ArticleDeviceLock DLP: Resolving "MMC could not create the snap-in" error in...
DescriptionUsing DeviceLock Management Console is not possible due to the "MMC could not create the snap-in" error in the right pane.CommentsThe error may indicate that DeviceLock Management Console...
View ArticleDeviceLock DLP: Access problems after deploying a service settings (.dls)...
DescriptionDeviceLock Service Settings file (.dls) applied on client computers prevents users from getting access to ports / device types instead of granting access to them.CommentsThe issue may...
View ArticleDeviceLock DLP: ‘The credentials supplied conflict with an existing set of...
DescriptionConnection to DeviceLock Service, DeviceLock Enterprise Server or DeviceLock Content Security Server with DeviceLock Management Console using the ‘Connect as’ dialog returns ‘The credentials...
View ArticleDeviceLock DLP: ‘(1722) The RPC Server is unavailable’ error when connecting...
DescriptionDeviceLock Management Console returns ‘(1722) The RPC Server is unavailable’ error when connecting to a computer controlled by DeviceLock, or to DeviceLock Enterprise-, or DeviceLock content...
View ArticleDeviceLock DLP: Configuration - Resolving Lack of Audit Log Data Due to...
DescriptionWhen connected to client via DeviceLock Management Console, the Audit Log Viewer module displays no new records, or is empty. Scanning a computer with 'Audit Log Viewer' plug-in of...
View ArticleDeviceLock DLP: Error 1920 when installing DeviceLock Service to Parallels...
DescriptionInstallation of DeviceLock Service agent to Parallels Virtuozzo Containers virtual machine fails returning the following error message: "Error 1920: Service DL failed to start. Verify that...
View ArticleDeviceLock DLP: Configuration: A USB device cannot be controlled on device...
DescriptionHave you had the problem of being unable to control a device on device type level? This article contains the explanations.
View ArticleDeviceLock DLP: Licensing terminal sessions
DescriptionThis article contains information on licensing terminal sessions.InformationA terminal session shall be a remote session that runs each time when an individual user accesses the terminal...
View ArticleDeviceLock DLP: How to restrict access to internal card-readers or memory...
DescriptionThis article describes the scenario of restricting access to memory cards while keeping other USB removable devices allowed.How-toAccess check to internal card readers/memory cards is...
View ArticleDeviceLock DLP: Configuration - Resolving issue with iPhones control through...
DescriptionDisregarding DeviceLock policy restrictions on 'iPhone' device type, any data can be written to iOS devices either through Apple iTunes application, or any other third-party tool. Audit or...
View ArticleDeviceLock DLP: Issues when distributing DeviceLock MSI package via Group Policy
DescriptionGot issues when distributing DeviceLock MSI package via Group Policy? We will need an MSI installation log to diagnose. This article contains the how-to.How-toYou can obtain a verbose log...
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