DeviceLock DLP: Clipboard control not effective after the installation of...
DescriptionDuring a short period after the installation of DeviceLock Service it is still possible to Copy/Paste information between applications despite denied access to Clipboard.CommentsThis...
View ArticleDeviceLock DLP: "The older version of DeviceLock cannot be removed.(1714)"...
DescriptionUpgrade of DeviceLock servers and consoles fails returning the "The older version of DeviceLock cannot be removed.(1714)" error.CommentsThis known issue is a problem of Windows Installer not...
View ArticleDeviceLock DLP: How to configure different access permissions for iPhone and...
DescriptionThis article contains instructions on how to configure different access permissions for iPhone and its camera in USB Devices White List.How-toIf you add iPhone to USB Devices White List,...
View ArticleDeviceLock DLP: Domain Group Policies fail to apply on DeviceLock controlled...
DescriptionChanges in Administrative Templates on a Domain Group Policy are failing to apply on client machines with DeviceLock installed.
View ArticleDeviceLock DLP: '[Microsoft][ODBC SQL Server Driver][SQL Server]Invalid...
DescriptionUpgrading the database process fails with "[Microsoft][ODBC SQL Server Driver][SQL Server]Invalid column name 'AdditionDate'." error during DeviceLock Enterprise Server's update...
View ArticleDeviceLock DLP: Resolved - DeviceLock Update for Managing USB Devices White...
DescriptionDeviceLock Management Console and Service Settings Editor crash when an attempt to edit settings when there are 3000+ items in USB Devices White List is made.CommentsThis is a known issue...
View ArticleDeviceLock DLP: Configuration - Resolving System Log Message (7006)
Description'The ScRegSetValueExW call failed for Security with the following error: Access is denied. (7006)' error logged in System Log on Windows Vista/Windows 7 computers.CommentsThe error indicates...
View ArticleDeviceLock DLP: ‘Login failed for user ‘user_name’ error when testing...
DescriptionThe connection test fails returning the ‘Login failed for user use_name’ error when testing connection to SQL Server by pressing ‘Test connection button’ either during the installation of...
View ArticleDeviceLock DLP: Configuration - Resolving "You Must Have Administrative...
DescriptionDeviceLock Management Console returns ‘(7045) You must have administrative privileges to perform this operation’ error when connecting to a computer controlled by DeviceLock Service, or to...
View ArticleDeviceLock DLP: The list of exceptions necessary to ensure smooth operation...
DescriptionDue to the specificity of operation of DeviceLock DLP software complex, Antivirus may take executable files of DeviceLock for malware and perform unscheduled scanning of its service...
View ArticleDeviceLock DLP: Resolving - Various Java applications fail to start on...
DescriptionJava applications fail to start on a DeviceLock controlled computer, returning the "Could not create the Java virtual machine" error.CommentsWe systematically fix this kind of known issues...
View ArticleDeviceLock DLP: The DropBox client fails to connect to remote server during...
DescriptionThe DropBox client fails to connect to remote server during synchronization.CommentsDeviceLock uses its own certificate to encrypt the SSL traffic, while some websites / applications can...
View ArticleDeviceLock DLP: How to use wildcards in Protocols White List
DescriptionThis article contains information on using wildcard symbols in Protocols White List.InformationWhen using wild cards (* and ?) in Protocols White List, NetworkLock performs reversed name...
View ArticleDeviceLock DLP: Using DeviceLock to control USB devices mapped to VMWare...
DescriptionWhen using VMWare Workstation on a host controlled by DeviceLock that is configured with the recommended "least-privilege" approach of the USB Port being locked down except for exception...
View ArticleDeviceLock DLP: Configuration - Using both Group- and Local Policy to deploy...
QuestionCan both group- and local policy be simultaneously used to deploy DeviceLock Service settings to the controlled computers?
View ArticleDeviceLock DLP: ‘DeviceLock Enterprise Server - Changeconfigservice error...
DescriptionInstallation of Devicelock Enterprise Server interrupted returning ‘Changeconfigservice error (1057): the account name is invalid or does not exist, or the password is invalid for the...
View ArticleDeviceLock DLP: "The instance of the SQL Server Database Engine cannot obtain...
DescriptionDeviceLock Enterprise Server Log contains multiple errors "CALL DLLastAuditRecordTime(?,?)}:[Microsoft][ODBC SQL Driver][SQL Server] The instance of the SQL Server Database Engine cannot...
View ArticleDeviceLock DLP: Configuration - Resolving "The Service File Cannot be Opened"...
Description‘The service file cannot be opened’ error when installing DeviceLock Service via DeviceLock Management Console. ‘DeviceLock Administrators’ functionality is enabled. DeviceLock Service is...
View ArticleDeviceLock DLP: ‘Login failed for user 'computer_name$'’ error when testing...
DescriptionThe connection test fails returning the ‘Login failed for user 'computer_name$’ error when testing connection to SQL Server by pressing ‘Test connection button’ either during the...
View ArticleDeviceLock DLP: Configuration - Resolving "Access is Denied (5)" Message when...
DescriptionDeviceLock Management Console returns ‘(5) Access is denied’ error when connecting to a computer controlled by DeviceLock Service, or to DeviceLock Enterprise-, or DeviceLock content...
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