DeviceLock DLP: Resolving: Shared printer not working even if added to USB...
DescriptionA locally connected USB printer is added into USB WhiteList for Everyone and shared on the network, but users still can not use this printer until they are given full access for USB...
View ArticleDeviceLock DLP: Resolved - Hot Removal of SafeGuard Devices
DescriptionSystem crash when running DeviceLock Service in conjunction with SafeGuard (ECview.exe). This issue results in a blue screen when unplugging a USB device.CommentsThis issue is a defect in...
View ArticleDeviceLock DLP: Problems openning HTTPS sites in Yandex Browser
DescriptionOn DeviceLock controlled computer with NetworkLock policies configured, opening a HTTPS site in YandexBrowser gives warning "Your connection is not secure".CommentsStarting from 17.x...
View ArticleDeviceLock DLP: How to use RSoP (Resultant Set of Policy)
DescriptionThe RSoP (Resultant Set of Policy) is very useful when you need to understand which particular GPO will be applied to the computer. You can use the standard Windows snap-in to view the...
View ArticleDeviceLock DLP: USB flash drives cannot be stopped/safely removed from the...
DescriptionUSB flash drives cannot be stopped/safely removed from the system when DeviceLock Service is running.CommentsThe issue indicates that there is a lack of permissions for SYSTEM account for...
View ArticleDeviceLock DLP: Configuration - Installation of DeviceLock agent via Group...
DescriptionInstallation via Group Policy Objects fails, event log contains error 1274 'The assignment of application DeviceLock Service from policy xxxx failed' and 'Failed to apply changes to software...
View ArticleDeviceLock DLP: ‘DeviceLock Database has an unsupported format’ error when...
DescriptionDatabase creation process fails with ‘DeviceLock Database has an unsupported format’ error when installing DeviceLock Enterprise Server, or modifying its configuration in DeviceLock...
View ArticleDeviceLock DLP: Configuration - Resolving Replugging of iPhone and Windows...
DescriptionAfter a successful synchronization iPhone or Windows Mobile device has to be replugged in order to continue using it via its synchronization application.CommentsThe issue may indicate that...
View ArticleDeviceLock DLP: Configuration - Resolving "Access is Denied (5)" Message when...
DescriptionInstalling a new version of DeviceLock service via Microsoft Systems Management Server on client computers fails with “Access Denied (5)” error.CommentsThe issue indicates that DeviceLock...
View ArticleDeviceLock DLP: ‘Data source name not found and no default driver specified’...
DescriptionThe connection test fails returning ‘Data source name not found and no default driver specified’ error when testing connection to SQL Server by pressing ‘Test connection' button either...
View ArticleDeviceLock DLP: Configuration - Non administrative users cannot gain access...
DescriptionOn Windows XP, non administrative users fail to access Samba based network shares when DeviceLock Service is running.CommentsThe issue may be caused by the 'Memory usage' parameter (My...
View ArticleDeviceLock DLP: Configuration - Resolving USB Device Malfunction when Full...
DescriptionUSB devices are not accessible even if ‘Full control’ for USB Port is configured for all users / devices are white listed for all users.CommentsThe issue may indicate that when...
View ArticleDeviceLock DLP: The "Deny write access to removable drives not protected by...
DescriptionAfter installing DeviceLock 7.x (or newer) version, security setting "Deny write access to removable drives not protected by Bit Locker" can not be enabled though domain or local policy.
View ArticleDeviceLock DLP: The LogMeIn can not connect to remote host if NetworkLock...
DescriptionThe LogMeIn application can not establish connection to the specified host if NetworkLock parser is running with full access for Everyone on all protocols.CommentsDeviceLock uses its own...
View ArticleDeviceLock DLP: "Fatal error during installation. (1603)" error either when...
DescriptionAn attempt to install DeviceLock service on a computer with DeviceLock Enterprise Manager or 'Setup.exe' fails with "Fatal error during installation. (1603)" error.CommentsThe error...
View ArticleDeviceLock DLP: DeviceLock Group Policy installation fails on Windows 7 clients
Description:Installation via Group Policy works fine on Windows XP computers, while Windows 7 (both 32-bit and 64-bit) clients fail installing DeviceLock Service giving the below errors in Windows...
View ArticleDeviceLock DLP: ‘The account does not belong to the domain admins group. do...
Description‘The account <account name> does not belong to the domain admins group. do you want to continue?’ dialog box when installing DeviceLock Enterprise Server. This happens after pressing...
View ArticleDeviceLock DLP: "[Microsoft][ODBC SQL Server Driver][SQL Server]Adding a...
DescriptionThe "[Microsoft][ODBC SQL Server Driver][SQL Server]Adding a value to a 'datetime' column caused overflow." error occurs during "Upgrading the database..." process when installing a new...
View ArticleDeviceLock DLP: DeviceLock Group Policy Manager snap-in does not appear in...
DescriptionDeviceLock group policy extension does not appear in Group Policy Management/Object Editor making it impossible to deploy DeviceLock settings to DeviceLock-controlled computers via group...
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