DeviceLock DLP: Configuration - Resolving "ERROR: Could not load...
DescriptionIt is possible to configure the DeviceLock Enterprise Server Report settings, but after pressing "OK" button the error message is returned "ERROR: Could not load...
View ArticleDeviceLock DLP: Resolving - DeviceLock Management Console hangs when trying...
DescriptionDeviceLock Management Console becomes unresponsive when connecting to DeviceLock agent and trying to view USB Devices White List which contains more than 40,000 unique devices, or when...
View ArticleDeviceLock DLP: Configuration - Resolving "DeviceLock - EnumEventLog error...
DescriptionWhen connected to DeviceLock service via DeviceLock Management Console and trying to access Audit Log Viewer, the following error appears: 'DeviceLock - EnumEventLog error (1717) — The...
View ArticleDeviceLock DLP: ‘The network path was not found (53)’ error when connecting...
DescriptionIn DeviceLock Enterprise Manager, scanning of selected computers fails with ‘The network path was not found (53)’ error .CommentsThe error indicates that the target computer either does not...
View ArticleDeviceLock DLP: "ConnectAs error! (1385) Logon failure: the user has not been...
DescriptionConnection to DeviceLock Enterprise Server via DeviceLock Management Console fails with the "ConnectAs error! (1385) Logon failure: the user has not been granted the requested logon type at...
View ArticleDeviceLock DLP: ForeFront TMG service fails to start after installation of...
DescriptionForeFront TMG service can not start with the following error in the Event Log after installation of DeviceLock==========================================================================...
View ArticleDeviceLock DLP: Copying data to external devices or protocol fails returning...
DescriptionCopying data to any removable storage device / protocol (including all types of devices / protocols shadowing can be enabled for) interrupts returning the following pop-up message from the...
View ArticleDeviceLock DLP: Resolved - "NOTE: This function is not licensed..." error...
DescriptionThe following error message appears when you try to add a .DLS master policy file for a new or existing DeviceLock Enterprise Server monitoring task (both "Verify Service Settings" and...
View ArticleDeviceLock DLP: How to set up a firewall for DeviceLock components to...
DescriptionThis article contains the list of ports to be opened on the firewall for DeviceLock components to communicate.CommentsYou can instruct DeviceLock to use a fixed port, making it easier to...
View ArticleDeviceLock DLP: Configuration - Resolving Scrambling Behavior of PS\2 Bar...
DescriptionAfter scanning a bar code, the "Honeywell Voyager MS9520" scanner returns a set of unclassified symbols instead of digits and the keyboard is blocked until reboot of the...
View ArticleDeviceLock DLP: Memory leaks
DescriptionGot memory leaks on a computer with DeviceLock Service installed and running? In order to research the issue, we will need a process memory dump created with the <i>Usermode stack...
View ArticleDeviceLock DLP: DeviceLock Enterprise Server database encryption
DescriptionDeviceLock Enterprise Server performs DeviceLock database encryption since version 8.1.63827.CommentsStarting from version 8.1.63827 DeviceLock Enterprise Server performs encryption of the...
View ArticleDeviceLock DLP: ‘Failed to verify store path. [5] Access is denied’ error...
DescriptionStore path verification process fails with ‘The system cannot find the file specified’ (3) error when installing DeviceLock Enterprise Server, or editing the configuration of DeviceLock...
View ArticleDeviceLock DLP: Configuration - Resolving Issues with Content Aware Rules and...
DescriptionA content-aware rule configured for .mp3 files fails to apply for some of them.CommentsIndicates that content analysis proved the files to have a different format, such as ATRAC Encoded...
View ArticleDeviceLock DLP: ‘(7049) The product version on the client and server machines...
DescriptionDeviceLock Management Console returns ‘(7049) The product version on the client and server machines does not match’ error when connecting to DeviceLock Content Security Server.CommentsThe...
View ArticleDeviceLock DLP: High CPU load and disk usage when burning and shadowing a CD/DVD
DescriptionHigh CPU load and disk usage when burning and shadowing a CD/DVD. The symptoms are:- When a CD/DVD is burnt, and shadowing for CD/DVD is enabled DeviceLock Service still loads CPU-...
View ArticleClik here to view.
DeviceLock DLP: Various issues with DeviceLock SQL database
DescriptionExperiencing various issues with DeviceLock SQL database? We will need some outputs to research. This article contains instructions on gathering the necessary...
View ArticleDeviceLock DLP: How to configure hardware environment for DeviceLock...
DescriptionThis article contains general information on optimal hardware requirements for DeviceLock Enterprise Server.
View ArticleDeviceLock DLP: ‘Invalid object name 'name'’ error when installing DeviceLock...
DescriptionSQL Server connection configuration returns ‘Invalid object name 'name'’ error either during the installation of DeviceLock Enterprise Server, or when configuring its options in DeviceLock...
View ArticleDeviceLock DLP: Configuration - Resolving Resource Messages while Formatting...
DescriptionWhen formatting a flash drive, 'Insufficient space for local storage directory' message appears in system tray formatting process fails with "Insufficient resources exist to complete the...
View Article